Infynity SMS Service
In the current environment, staying connected to your customers has never been more important. Thanks to Infynity’s new SMS package, you can now get through to your customers faster and more effectively, whilst keeping costs to a minimum.
Key features of the service…
For just $9 per month, the SMS package includes:
- 100 text messages per month
- Access to a range of SMS templates including promotional messages, birthday messages, loan status updates and more in Infynity
- Messages create a file note under the clients account in Infynity
- Messages are sent via your mobile number, giving customers instant recognition and allowing for direct response from customers
Supporting your customers during hardship
With many employees and businesses heavily impacted by COVID-19, here are some email templates you can use to help customers understand what support is available.
Click the below buttons to download each template.
Keeping in Touch with your customers
Your customers may be on self-quarantine, but that doesn’t mean you can’t stay connected and continue providing excellent service.
In our digital world, there are plenty of ways to stay connected. By turning face-to-face meetings into video calls, using platforms such as zoom (see link below) or updating customers on their loan application process through email and SMS, you will find that your relationship can remain strong during the interrupted period ahead.